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FAQ

What is the best way to contact Teekop?

The fastest way to reach us is via email at contact@teekop.com. Our dedicated support team is available from Monday - Friday from 9:00 AM - 5:00 PM (MST). We reply to all inquiries within 1 business day.

I haven’t received a response to my email yet. What should I do?

Please check your Spam or Junk folder, as sometimes our replies can be filtered there. If it has been more than 1 business day and you haven't heard back, feel free to send us a follow-up email or message us on our Facebook page.

Can I change my shipping address after placing an order?

Contact us within 12 hours of placing your order to change the size or the shipping address: email contact@teekop.com with your order number and the change. After 12 hours your order is already in production.

Who do I contact for bulk orders or business inquiries?

For any wholesale, bulk order, or partnership inquiries, please reach out to us at contact@teekop.com with the subject line "Business Inquiry." One of our team members will get back to you with more information.