The fastest way to reach us is via email at contact@teekop.com. Our dedicated support team is available from Monday - Friday from 9:00 AM - 5:00 PM (MST). We strive to respond to all inquiries within 24 business hours.
I haven’t received a response to my email yet. What should I do?
Please check your Spam or Junk folder, as sometimes our replies can be filtered there. If it has been more than 24 business hours and you haven't heard back, feel free to send us a follow-up email or message us on our Facebook page.
Can I change my shipping address after placing an order?
We can only update your shipping address if the order has not yet entered the processing stage. Since we aim to process orders quickly (within 1-3 business days), please contact us at contact@teekop.com immediately with your order number and the correct address.
Who do I contact for bulk orders or business inquiries?
For any wholesale, bulk order, or partnership inquiries, please reach out to us at contact@teekop.com with the subject line "Business Inquiry." One of our team members will get back to you with more information.
