SHIPPING POLICY

Thank you for shopping at Teekop. Below are the terms and conditions that constitute our shipping policy, including processing times, shipping rates, and delivery estimates.

Shipping Method Rate Transit Time Total Delivery Time
United States Only Standard US Domestic $6.99
Free on orders over $90
4 to 7 business days 5 to 10 business days
United States Only Priority US Domestic $9.99 2 to 4 business days 3 to 7 business days

1. Processing Time (Handling Time)

All orders are processed within 1 to 3 business days. Our print partners produce orders 7 days a week. USPS delivers Monday to Saturday; it does not deliver on Sundays or US federal holidays.
*Please note: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Production & Fulfillment

Teekop operates on a make-to-order model. We design our products in-house in Brighton, Colorado, and partner with top-tier print networks (CustomCat, Printify, and Burgerprints) to physically print and fulfill your orders. We carefully select these partners based on their rigorous quality control standards, state-of-the-art printing technology, and reliable fulfillment capabilities. Each partner specializes in different product categories, ensuring that every item you order is crafted by industry experts. Because your items are custom-printed through our partner facilities, your package will ship directly from one of their US-based fulfillment centers. This is also why you may receive items in separate packages and at slightly different times if you order multiple different types of products.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The first tracking update can take up to 48 hours after you receive the Shipment Confirmation email to appear on the carrier's website.

4. Customs, Duties, and Taxes

Teekop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Contact Us

If you have any questions or need further assistance regarding our shipping policy, please contact us at contact@teekop.com.

SHIPPING FAQ

Do you ship internationally?

Currently, Teekop only ships domestically within the United States. We do not offer international shipping at this time to ensure the fastest and most reliable delivery for our US customers.

How long will it take to receive my order?

The total delivery time depends on the shipping method you choose at checkout:

Shipping Method Standard US Domestic Priority US Domestic
Rate $6.99
Free on orders over $90
$9.99
Transit Time 4 to 7 business days 2 to 4 business days
Total Delivery Time 5 to 10 business days 3 to 7 business days
How can I track my package?

Once your order has been handed over to the carrier, we will send you a Shipment Confirmation email containing your tracking number. You can use this number(s) on the carrier’s website to monitor your delivery status. The first tracking update can take up to 48 hours after you receive the Shipment Confirmation email to appear.

What are your shipping rates?

We offer simple, flat-rate shipping for all domestic orders:

  • Standard US Shipping: $6.99, free on orders over $90
  • Priority US Shipping: $9.99
    The shipping fee will be clearly displayed at the checkout before you finalize your purchase.
What should I do if my order is delayed or lost?

If the tracking shows no new update for 7 calendar days in a row, or your package has not been delivered 7 calendar days after the estimated delivery date (the last day of the Total Delivery Time for your shipping method, counted in business days from the first business day after your order), email contact@teekop.com with your order number within 30 calendar days after the estimated delivery date. You choose: a free replacement of the same item, or a full refund of the item price and the shipping fee you paid. Full conditions: section 5 of our Shipping Policy.