Customer Support

FAQ

Browse our quick help answers

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Track Order

Check your parcel status

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Return Policy

Complaints and exchanges

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Delivery Times

Handling and transit info

Frequently Asked Questions

Can I modify my order?
Because our items are printed on demand, you must contact us within 12 hours to request any changes to size or address.

Do you ship internationally?
Currently, we only ship domestically within the United States.

Read all FAQs here →

Track Your Order

Once your order has been handed over to the carrier, we will send you a Shipment Confirmation email containing your tracking number.

Please allow up to 24 hours for the tracking information to activate on the carrier's website.

Go to Tracking Page →

30-Day Return Policy

We stand by our products. If your order arrives defective, damaged, or incorrect, you can request a return or exchange within 30 days of delivery.

  • Items must be unworn, unwashed, and in original packaging.
  • We cover return shipping costs for seller-fault issues.
  • Note: We do not accept returns for change of mind or incorrect size selection, as items are printed on demand.

Delivery Times & Handling

Orders are custom-made immediately after you place your order.

  • Production Time: 1–3 business days.
  • Standard Shipping (USA): 7–10 business days ($6.99).
  • Priority Shipping (USA): 3–5 business days ($9.99).

Total Delivery Time = Production Time + Shipping Time.

Do You Need Personal Assistance?

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Customer Service

If you couldn't find the answer above, our dedicated support team is ready to help. We aim to respond within 24 hours.

  • 👤 Founder: John Hill
  • 🏢 Business Name: Teekop
  • ✉️ Email: contact@teekop.com
  • 📞 Phone: +1 252 302-5768
  • 📍 Address: 12350 Ivanhoe St, Brighton, CO 80602, United States
  • 🕒 Support Time: Monday - Friday from 9:00 AM - 5:00 PM (MST)

Customer care

We're always on your side: keeping our loyal customers happy is our top priority and number one goal.

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