TRACK YOUR ORDER

Please enter your tracking number below to see the status of your shipment.

The first tracking update can take up to 48 hours after your shipping confirmation email.

FAQS

Why is my tracking number not working?

Don't worry! After your order is shipped, the first tracking update can take up to 48 hours to appear on the carrier's website (USPS, FedEx, etc.). If it has been less than 48 hours since your shipping confirmation email, please check again once 48 hours have passed.

My tracking shows "Delivered" but I haven't received it. What should I do?

Sometimes carriers mark a package as delivered a bit early. Please check your mailbox, porch, building mail room and neighbors, and ask your local post office. If you still don't have it, email contact@teekop.com with your order number within 30 calendar days after the estimated delivery date. You choose: a free replacement of the same item, or a full refund of the item price and the shipping fee you paid. Full conditions: section 5 of our Shipping Policy.

How long does the tracking status usually stay in "Processing"?

Since all Teekop products are made to order, "Processing" means your item is currently being custom-made and quality-checked just for you. This production stage typically takes 1 to 3 business days. As soon as your gear is ready, the status will automatically update to "Shipped," and we will send a tracking link directly to your email.

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